Another normal night and i was just beginning my shift and had a call from this english chap whom I detest and have managed to avoid speaking to or having any kind of interaction until now! Anyway, the conversation went like this.
Me: Good Evening, this is Owl in Dublin, how may I assist?
Mr. Fuckston: Oh hi, I'm staying in Room 443 and I just want to say that I have stayed in this room before about 3 months ago and have had the same issue since then.
Me: What seems to be the problem sir?
Mr. Fuckston: The flush is not working properly. Now, I dont want to be difficult but, I want to be moved to a nice room tomorrow, preferably the Presidential Suite, and I just want to say that this is unacceptable for a 5 star hotel.
Me: (thinking you probably deposited a big load of you junk in it, that's why) I would have a room blocked for you tomorrow sir and I will address the issue to the the management, (this is said in a really calm manner although when you look back at the cameras, you will see very different person swinging one of her hand with her middle finger risen up like it has been suddenly called upon by her evil master!)
He was still ranting on about things that he did not like and since my tolerance is really short for this kind of people and crap I told him that he can speak with the manager on duty, which to my relief, he declined. My relief , by the way, is based on the fact that my poor duty manager would not need to listen to this kind of horseshit! Note that this guy is a very regular guest who has duped us into thinking that he was leaving and has requested to be upgraded to the presidential suite, which at the time he got and has been very happy with(very clever!), only to return back week after week and find something to complain about." Can you please ask Housekeeping to iron my shirts, but please ask them to iron it this properly, a man of my position should not have to explain this to someone who only cleans for a living." as if the air coming out of his butthole is something freaking precious! Arrrrgggghhh!!! I hate this guy, to the core of my being! And my fellow workers feel the same. I swear, if he orders room service and I happen to be the fortunate one doing his food, I would whip up something "EXTRA SPECIAL" for him!
I don't understand "Why Oh Why?" if people are not happy with most of our services, do they come back and give our people grief! I hope he leaves and not come back ever.
AFTER A WEEK:
Hooray! God do sometimes hear our prayers! This dude has been transferred to another area!!!
Me: Good Evening, this is Owl in Dublin, how may I assist?
Mr. Fuckston: Oh hi, I'm staying in Room 443 and I just want to say that I have stayed in this room before about 3 months ago and have had the same issue since then.
Me: What seems to be the problem sir?
Mr. Fuckston: The flush is not working properly. Now, I dont want to be difficult but, I want to be moved to a nice room tomorrow, preferably the Presidential Suite, and I just want to say that this is unacceptable for a 5 star hotel.
Me: (thinking you probably deposited a big load of you junk in it, that's why) I would have a room blocked for you tomorrow sir and I will address the issue to the the management, (this is said in a really calm manner although when you look back at the cameras, you will see very different person swinging one of her hand with her middle finger risen up like it has been suddenly called upon by her evil master!)
He was still ranting on about things that he did not like and since my tolerance is really short for this kind of people and crap I told him that he can speak with the manager on duty, which to my relief, he declined. My relief , by the way, is based on the fact that my poor duty manager would not need to listen to this kind of horseshit! Note that this guy is a very regular guest who has duped us into thinking that he was leaving and has requested to be upgraded to the presidential suite, which at the time he got and has been very happy with(very clever!), only to return back week after week and find something to complain about." Can you please ask Housekeeping to iron my shirts, but please ask them to iron it this properly, a man of my position should not have to explain this to someone who only cleans for a living." as if the air coming out of his butthole is something freaking precious! Arrrrgggghhh!!! I hate this guy, to the core of my being! And my fellow workers feel the same. I swear, if he orders room service and I happen to be the fortunate one doing his food, I would whip up something "EXTRA SPECIAL" for him!
I don't understand "Why Oh Why?" if people are not happy with most of our services, do they come back and give our people grief! I hope he leaves and not come back ever.
AFTER A WEEK:
Hooray! God do sometimes hear our prayers! This dude has been transferred to another area!!!