Friday, 23 May 2014

I'm a Platinum, Diamond, Elite, Supermegatoplevel member and should be treated like God!

  Just as i was thinking I will get away with not being complained at this week I got lucky and checked in one of the most ignorant creatures on earth! So as I was checking this small man, he went on to me about his status and I thought "ok, brace yourself , cause something extremely unpleasant is going to happen here!" 
And so it goes: 
Owl: What would you like for your amenity sir?
Platinum/Diamond/Jerk: Breakfast.
Owl: Continental Breakfast, no problem.
Platinum/Diamond/Jerk: What? Continental Breakfast, I want the full breakfast with everything on it.
Owl: That's ok sir, if you want to have the full breakfast you only need to pay 5 euros.
Platinum/Diamond/Jerk: What!?! I'm a Platinum member! i should not have to pay for breakfast, this should be one of my entitlement!
Owl: And it is. You are entitled to Continental breakfast.
Platinum/Diamond/Jerk: Why do I need to pay for the full breakfast? I have free breakfast, lunch and dinner on other hotels. I am a Diamond member on "Muppet Hotels" and i get all these things! Continental Breakfast, that's only cereals, that's hardly anything to eat...
Owl: Sorry sir, this property only gives this kind of amenity thou, it may differ from property to property.
Platinum/Diamond/Jerk: This is not good enough. Can I have my room keys.
Owl: Here you go sir, you were upgraded into a very nice deluxe room!
Platinum/Diamond/Jerk: What?!? Is there no Suite? I'm always upgraded to suite on other hotels, I'm a Platinum/Diamond etc. etc. member, If I'd had known that it would be like this, I would have booked into "Muppet Hotel"!
Owl: This room is very nice and it has a balcony.
Platinum/Diamond/Jerk: Yeah, but its not a suite, isn't it?
Owl: No, sorry the hotel is fully booked and all the suites are occupied (by people who are actually paying for the price of it, not like you! cheap bastard!)
Platinum/Diamond/Jerk: (took the key, went to the room and called after a few minutes...)
Owl: how may I help you sir?
Platinum/Diamond/Jerk: May I speak to you manager, the balcony of this room is closed, I'm really disappointed, I am a Platinum/Diamond etc. etc. member. This is not good enough.
Owl: Sorry sir, let me connect you to the manager.
Platinum/Diamond/Jerk: This is disappointing, i am given a ordinary room, with a balcony feature that does not open, and am asked to pay 5 euro for breakfast and have to pay 25 euro for parking too! This is ridiculous!
Manager: Sorry to hear that. We just need you to sign a waiver and security can open your balcony. 
Platinum/Diamond/Jerk: You're apologising but doing nothing about it. I am a Platinum/Diamond etc. etc. I do not need to pay for things on the other hotels I stay, blah blah blah, (repeating everything he said to Owl)
Manager: I'll give you the parking for free this time sir, goodnight!

 This is what we go through...


To all the really good Platinum guest(yes people! there are some good ones but are very rare to find) that I checked in this week, KUDOS to you for being well mannered, we really hope every member is as good as you, sadly most of them gets this stupid sickness of "its Mine, all Mine, everything is Mine" with all the crazy ass attitude attached to it, which only attracts negative energy (screw you small man, and not in a nice way, i hope you rot in hell bastard!!! evil laugh).

Have a good weekend all!!!

PS: this is dedicated to Linda who is going to Canada, best of luck girl!!!

Thursday, 29 August 2013

The Wonderful World of Alice in Wonderland...


  Owl has now moved in with her partner in crime whom she nicknamed Pokemon and Heinz their adopted pooch! An exciting and tiring experience because of all the back and forth and deciding on things to dispose, keep, buy, trade etc. etc. Once were done, our peeps can book a fun weekend in our bungalow! We promise to try and keep you entertained!

 So I went to Wexford with a very nice lady from work to what the Irish would say " have a little bit of craic!" and see what the future beholds! There's nothing better than a bit of fortune telling after your long night shift. Anyway after having a bit of breakfast we got in the bus where I was longing to have a quiet snooze which instead turned out to be a bit of a restless slumber caused by the buzzing sound of people chattering away with whats happening to this, that and the other. I woke up pleasantly surprised that we are already in Gorey and realised that the trip was not that long after all. After a cup of tea we walked out to Ashdown Hotel to meet the mysterious Alice.

   After one and a half hours, we were headed out and excitedly chatting about what she has told us. For everyone I care about this were the highlights. I was told that I have met a man and that I should keep him and that he will take very good care of me :-). She said that I am thinking about a friend and that she has a few things going on in her life and I have a few things going on in mine as well so we don't seem to be seeing each other eye to eye at the moment.  She said that I have made a good decision in moving home and that if there was something that was worrying me, this is only small thing and that it should  not concern me. She told me to stay in my job and last but not the least she told me that I have good connection with my family and that everyone is healthy. Most of the things she mentioned were spot on and has some very real possibilities. If I had questions I did not ask them, cause I still want to keep some aspect of my life unknown, its more fun that way.

  To my friend, if you are reading this. I'm sure we will always be friends, its just that there's a lot going on with our lives right now and it seems like we dont have enough time for each other. I am positive that a time will come and we'll be in touch with each other like the good old days. Lots of love and happiness in your new undertakings and I am always just a Skype or Viber away...


Monday, 8 July 2013

Change - the only constant thing

The last few months went by with a series of life events that normally happens to people. May has been a busy month with some good friends and family visiting me here is Dublin and spending their birthdays here with me! I really hope you enjoyed your time here. We have been lucky with the weather, some days peaking to 24 degrees and my housemate will say "Wow! we have the Africa weather today!" And June was spent on holidays with loved ones, all of which happens in a blink of an eye and before you can even start savouring it, you realise that its all come to an an end. Ahh well, I suppose this is a time to plan the next one!

Anyhow, there's a few people going from work and and will be re-placed by a new set of people. Its busy all the time as the summer comes to its peak. A lot of guests are are coming in with their families and are mostly requesting for inter-connecting or adjoining rooms most of which we do try to accommodate. I have got to hand it to the Americans thou, I love most of them but the small percentage that comes to the desk to complain about their keys getting de-magnetized, their check in getting screwed up because they did not get the connecting rooms that they requested for, although they have been allocated to upgraded deluxe rooms next to each other that is only a few meters walk so they can be near their family, and expect us to be apologetic for ruining their precious stay. God love them for the piece of work that they are. If I have a museum for this lot, I'll definitely hang each and everyone of them on my wall, for people to scrutinise and maybe I'll allow free pokes depending on the degree of  ignorance that they showed while they stayed. Right, enough said, bananaliscious helps in my therapy from these toxic pips, its highly recommended, kudos to you John, you never fail to discover new and delicious things to savour.

I might be on a potential house hunt in the very near future as my housemate is venturing into buying his very own property soon! More of this to come. Whaaaaa! I really don't want to look at the things i need to move!!!!

 Just a word of thanks to N, this one is for you! 

Sunday, 14 April 2013

Bail me from jail!!!

I am now frustrated with myself cause this is the 3rd time I have written this bloody thing and because of anger I somehow discarded my drafts!
I had another Asshole tonight and YES with a capital A. He checked in and as he seems to believe that he's on top of the asshole chain, he can treat people like shit, when his credit card declined and he was told that he needs to contact his bank he raised his voice and said that he was with "IDIOT Company" and that he will do this in the morning, and that he wants his keys cut immediately cause he wants to go up in his room now, maybe to simmer more on his special brand of stupidity! I seriously hate this company cause there is another woman who is as much of a bitch as this man is a craphole!
ARRGGGGGGGGGHHH! I am just asking my family, friends and my lovely boyfriend to please bail me out of jail cause they will, one of this days, be likely to receive a phone call from the Gardi,of me stabbing somebody 100 times with a ballpen, as a result of repressed anger that has built up from this ignorant people. They might need to put  me in banana institution too cause I will probably have the craziest smile of satisfaction once I have finished with this deed and would be quite ok to admit to temporary insanity when this happens! I probably need to stop watching all this serial killer stuff on TV, it only encourages my imagination.

On a much lighter note, I would like to say KUDOS to my workmates who have spoken their minds about one of their uttermost hated duty(I'm sure you guys know what I'm talking about) at work and hope this has given way to what I'm hoping is progress, to all of you guys, cheers!I am very happy for you!!! Don't worry I'm still in the look-out for a force field from the undesirable bullshit that guests gives us! I'm afraid the pocket whip from my phone does not do them justice anymore. I promise to keep you all posted when I find this and if I do and have enough money, I will buy one for the team!

 As always some good people left and they will surely be missed, this gives way to change and new people to get to know...


Wednesday, 19 December 2012

Badge or Boobs

  I will start off with this old regular guest who has a Thai wife, he lives in New York and comes here to Dublin from time to time as he has a business that he is looking after in here. Every time he sees me he stops in the middle of the lobby, I greet him and hope in the back of my head that the phone rings so I can pretend to be busy and not have polite conversation with him, but for some reason I am always unlucky, so Mr. Sleazeballs will come up slowly to me with cane on hand and ask me how I am and if the hotel is busy while constantly looking at my badge or boob (i really don't know, cause his eyes will constantly dart on the left hand side of my jacket where my badge is) and normally I will just blow this off and not even think of it as we are having the small talk, but it happened two days on a row and its just became a bit creepy. I am very tempted to say:

 "Sorry sir, I'm here (pointing at my face) not there(pointing at my left boob)."

 Not that my boobs are "Hooters like" to receive any of that attention, they are just the normal kind and are happy to receive just a passing nod. Anyway, I usually manage to shorten the conversation so I can shoo him away and carry on.

 Moving on... The Xmas period seems to be bringing in the "crazies" as we keep on getting one after the other. If its not the alcoholic couple we have year after year who orders their G&Ts and bottle of chardonnay together with their breki after having to order rounds of these the whole night, every night. It would be the young man who comes down to the desk in the morning a bit panicked as he was pretty sure that he was drugged the night before as he cannot remember anything and his room is a complete sick mess. Or the guy who you blocked a room for and instructed to pack bags so we can move him during the day and comes back to you at midnight telling you that his bags are unpacked and he wants to move rooms NOW!, when the room you were holding for him has been sold already, of course he gets upset with you. You try to turn it around and offer some reasonable options which he will then refuse and threat to speak with the GM.

  It kind of reminds me of the Robot Santa Claus in futurama, he spreads out this antagonism that most of the time is really easy to fall into as the energy just draws you and the people around you into it like a big snowball falling on a hill.

 "Bananas" I tell you! If you don't have any sense of humour to make some situations lighter, you'll probably end up in a banana institution! But sure,"What the hell! bring 'em on and we'll sort them out!"

Monday, 10 December 2012

Where's my Armani Jacket?!?

So, I was about to finish my shift and Mr. Dim came to the front desk telling me that I have his jacket. For a little while I thought... and try to re-call if I might have spoken to someone regarding a jacket, but as much as I racked my tiny little brain, I could not remember anything. Mr. Dim seems to be sure that someone has found his jacket, so I went through all the standard operating procedures to see if I can find it but there was no luck. So I said to myself, ill ask for more details. So...

Mr. Dim: Where is my jacket?

He does not look this good but I was definitely in the company of a wolf!!!
Owl: Sir, may I just ask for a few more details, what colour is your jacket? Where did you leave it and when?

Mr. Dim: (in a condescending tone) Its a black ARMANI jacket, I left it in the bar, YOU called me last night in my room to tell me that you found it. Its very important , my passport is there!

Owl: Sorry sir, I called you?

Mr. Dim: I don't know someone called me.

Owl: So, bear with me, cause I have to investigate further (said on a calm manner, but really fuming inside). Why don't you have breakfast while I try to find out where your jacket is (and save us both the embarrassment of whose the more stupider person here).

  We eventually found his jacket, and checked that his passport was there. I was thinking of drawing a dry wipe on his passport saying "Stop loosing your shit! you forgetful Git!" but I refrained from doing so. I really hate it when people gets this way and I want to tell them straight in their face "YOU were the one who lost your things! YOU were the one telling me that it was important, so WHY THE HELL did you not collect it when someone rang you! Now YOU have the gall to actually make me feel that this is my fault! Rot in hell bastard! Although, I'm sure he will enjoy that too!


Sunday, 4 November 2012

You & I Both ♥

 So, hey, its been awhile. I had a blog written on the beginning of October, however when I was about to copy paste it from my notes, I accidentally erased it instead. Grrrr, I hated myself for that! Anyway, I have a short and sweet one here and I hope you guys enjoy it...

    Did you know: “Someday, someone will walk into your life and make you realise why it never worked out with anyone else.It makes me feel grateful, and foolish in a way when I thought of all the sad moments of my life, and why I have put myself in so much pain, not realising that I will meet someone who will make me really happy. I tell my friends, maybe its like practise, if it was a game, you kind of try your best to be good  however bad things are going and tell yourself that you are a good person and that maybe someday, just maybe, someone good will come your way, and maybe, just maybe, you'll be lucky this time around. Well, it seems like this time around I have the good luck!

  It feels good to know that you belong to someone and that this someone belongs to you too! I suppose the challenge then lies on how long you can keep it up, and that, my friends, will be the interesting part of the journey and as Jason Mraz sang, " if you could see me now, well then I'm almost finally out of, finally out of, finally dedeedeeedeee, well then I'm almost finally out of words."